Privacy First

Privacy Policy

Last updated June 15, 2026

This policy describes how SoSS Engine protects your personal information. We are committed to transparency and global compliance.

1. Information We Collect

Account & Profile Data

Name, email, and preferred language provided during registration via Neon Auth.

Usage & Analytical Data

Interactions with our builder, feature usage, and page views tracked via Google Analytics 4 (GA4).

Transaction Data

Payment status and plan selection processed by Stripe. We do not store credit card details on our servers.

Cookies & Identifiers: We use functional and analytical cookies. See our Cookie Policy for granular details.

2. How We Use Your Data

  • Optimizing platform performance and features
  • Sending transactional emails about your account
  • Processing subscription payments via Stripe
  • Preventing fraud and unauthorized access

3. Third-Party Service Providers

We share limited data with essential partners: Neon (Database), Stripe (Payments), AWS S3 & CloudFront (Image Hosting), Google Analytics (Analytics), and Google Gemini (AI Translations). These partners are GDPR compliant where applicable.

4. International Data Transfers

As we use services like Google (Cloud/Gemini), AWS, and Neon, your data may be processed in the United States and other regions. We ensure Standard Contractual Clauses are in place to protect your information.

5. Your Privacy Rights

Right to access and export your data
Right to object to analytical tracking
Right to delete your account and all associated sites
Contact us to exercise these rights

6. Data Security

We use industry-standard encryption (SSL/TLS) and secure database protocols provided by Neon to protect your data at rest and in transit. Images are served via CloudFront with signed URLs where applicable.

7. Data Retention

We retain your data as long as your account is active. Upon cancellation, your data is retained for 30 days before permanent deletion. Inactive free accounts may be archived after 6 months.

8. Policy Updates

We may update this policy to reflect changes in our infrastructure or features. Significant changes will be notified via email.

9. Privacy Contact

For privacy-related requests (Data Access, Deletion, or GDPR inquiries), contact:

Carles del Río Francés

Elbestrasse 15

60329 Frankfurt am Main

Steuernummer: 013 861 02632

Ust-Id. Nr.: DE275710941